Simply put; communities exists so that people can share unique experiences or to solve common problems. However in today’s social world there a lot of faster and more convenient ways of getting an answer to your question…..right? Why would anyone take the extra step to join a community? How does an online community fit in with the goals of the business? From a consumer point of view communities allow me to find answers or post questions about specific issues I am having with a product and they also allow me […]