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You are browsing the Blog for Social Media

Why Online Communities are the Next Big Thing 

August 17, 2015 in Social Media

Which platform is right, what is the next twitter…..what is the next big thing that will help companies connect with their customers? It seems every business is asking themselves these questions when it comes to connecting with customers. However, the problem is the question they are asking. They should be focused on what the customer wants and not so much on the next platform they can use to sell to you. There are many ways in which companies try to communicate with customers or potential customers. I will go over a few in […]

Tags: community engagement, community management, online communities, Online Community, Social Media, social strategy
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Influencer, Advocate, Champion, or Ambassador – Does it Matter?

October 29, 2014 in Influencer Marketing, Non-Tech, Social Media

Influencer marketing is a hot topic right now among companies. There are so many theory’s around what algorithms we need to correlate social metrics into actual influence. Then once we find that magical formula, or at the very least a formula that gives a number we feel good about, what name do we call them? If we call them an advocate or an ambassador is it required that the content they are creating will always be positive? If we call them a champion does that mean they know everything there is to know about […]

Tags: Influencer Marketing, measure influence, online influence, Socia ROI, Social Business Strategy, social influencer, Social Media, social strategy, socialbiz
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Social Is Great, In Person Is Better

August 5, 2014 in Events, Non-Tech, Social Media

Over my last 6 years or so on twitter I have the had pleasure of chatting with a lot of great people on a number of different topics. Social is a great tool to be able to talk to a lot of people from all over the world at one time, but it still lacks in the  personal connect area. I haven’t been able to attend many of the smaller events in the past, but since joining EMC I have been fortunate enough to do a little traveling. During my […]

Tags: Events, Social Media, vBrownBag, VMUG
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How to create a YouTube channel for your business

July 31, 2013 in Social Media

Want to reach millions – even billions of people with your unique video content? Look no further than YouTube: the Internet’s source for everything from cat videos to social business seminars. Over 4 billion hours of video are watched on YouTube every day, and more than a million businesses are cashing in on the network’s advertising resources. How To Create a YouTube Channel If you’re a social marketer looking to get started on YouTube, here’s how to create your free channel: 1. Create a  Google Account:  YouTube is part of the Google empire, so you’ll first […]

Tags: Socia ROI, social busines, Social Business Strategy, Social Media, social strategy, socialbiz, youtube
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How social media supports IT mastery

July 9, 2013 in Social Media, Tech

A common problem for both large and small organizations is ensuring all processes related to IT run smoothly and remain up to date. While social media is oftentimes thought of as purely a channel for marketing, the truth is that your IT professionals can maximize their impact by leveraging the information found in these networks. Here are just five of the ways:  1.     Curate Volumes of Information in Record Time Gone are the days of searching painfully through hundreds of search engine results. Now you can curate exactly the information […]

Tags: IT strategy, Social Media, training
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How to Create More Engaging Social Content: Step Two, Understand the Buying Cycle

April 5, 2013 in Social Media

In the first post of this series, we discussed the importance of better understanding your customer and using buyer personas as a tool in that pursuit. Once you have that insight into who your customers are, it’s time to consider where they are in their purchasing decision-making process. Social media expert Chris Brogan published a fantastic and simple to use resource on this recently. Fishing Where the Fish Are is a short report to help marketers map social media to the buying cycle. Before making any purchase, customers are on a journey through their discovery of […]

Tags: online influence, social busines, Social Business Strategy, Social Media, social strategy, socialbiz, technology
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Where Do I Engage

April 2, 2013 in Social Media

That is one of the most asked questions I hear from people starting their social journey.  There are dozens of social platforms to engage and connect with other people, but how do you use them?  Below is the way “I” see these platforms being used.  photo: greyweed Blogs Blogs in my opinion are generally used to inform.  Take it from the tech space, blogs are used to inform on the latest product enhancements, events, etc.  There isn’t a ton of engagement with readers, because it is usually on a very specific topic. […]

Tags: social busines, Social Business Strategy, Social Media, social strategy, socialbiz
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What is your Social Media Mindset?

March 25, 2013 in Social Media

I recently read the The Mindset Divide study from LinkedIN and called asking myself that question.  According to the study these are the top 5 drivers for personal and professional networks: “The biggest difference between personal and professional networking is purpose and mindset,” says the report. “We learned that people exhibit two very different mindsets when they engage on social platforms – a personal one to passively ‘spend time’, and a professional one to actively ‘invest time’.” LinkedIn learned that people using social networks pass time in a casual mindset, […]

Tags: social busines, Social Business Strategy, Social Media, social strategy
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Putting a Value to Social Media

March 9, 2013 in Social Media

Did that title grab your attention?  Of course it did, that is the magical formula that everyone is looking for.  But how do you get value or determine the ROI of something?  You have to track it with metrics right?  But, in my opinion that is the first mistake.  There are always ways to game the system with metrics.  You want to measure likes/followers, okay I’ll just pay some money to a third-party service and buy them.  It’s easy to see when a company does that you say…ok, you want […]

Tags: Socia ROI, social busines, social influencer, Social Media, social rankings, social strategy, socialbiz
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How Do You Measure The ROI of Social Media?

February 6, 2013 in Non-Tech, Social Media

“You can’t put a price on friendship”, that’s what I remember being said to me when I was growing up.  Look we all know the end goal of any business is to make money, it’s all about the bottom line.  But can your social strategy be just to drive revenue? Personally I don’t think so.  In some most cases you should treat your social strategy like your personal strategy. Let’s take a look at the personal side of social media.  I’ll use twitter as an example, when I first started […]

Tags: building relationships, measure influence, online influence, personal strategy, ROI, Socia ROI, social busines, Social Media, social relationships, social strategy, socialbiz, twitter
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